Client Success: Eleni

Eleni and her husband knew they wanted to invest in property, but continued to go back and forth on what type of property. On the one hand, they liked the idea of owning a home but also knew they might see more value by investing in an investment property for less money.


The challenge for them was what strategy would help them meet their goals, and also overcome the pressure the uncertainty was putting on their relationship.


Why Did Eleni Need Living Property?

The main problem the couple were having was not knowing whether they should spend more money on a home to live in or to spend less on building an investment portfolio. Although they spoke to a few other buyers’ agents, they felt they weren’t offering solutions.


Instead, the agents focused on Melbourne, which failed to meet the couple’s expectations, and added to their confusion. However when they found Living Property, Oliver broadened their scope and explained they could look beyond Melbourne.


How Did Eleni Decide Living Property Could Meet Their Needs?

After speaking to several other buyers’ agents, Oliver’s relatable communication style and desire to help stood out from the rest. He focused on helping the couple narrow down what they wanted, while the others put too much pressure on them to buy in Melbourne. Because they were still on the fence about their goals, this Melbourne-focused approach failed to meet their needs.


The other agents didn’t take the time to listen to what Eleni and her husband were looking for or what their pain points were. In fact, in some cases, they dismissed the couple’s concerns and continued to push buying in Melbourne.



What Were the Main Differentiators for Living Property As Compared To Other Buyers' Agents?

Oliver asked quite a few questions about what Eleni was looking for, and perhaps more importantly what she was hoping to achieve in the future. Setting goals is a key element in producing a property investment strategy and Oliver took the time to make sure he understood their goals. Once he understood what the couple wanted, he was able to recommend the best approach to help them. 

As well, his communication style was different because he was very responsive in terms of his messages. His goal was to ensure the couple received the answers they needed fast. Eleni had found others taking forever to respond to her messages which was frustrating. Instead, Oliver was quick on the ball, so Eleni always knew what was happening.


How Did Living Property Help Eleni Resolve Their Issues?

Living Property actually helped Eleni and her husband narrow down what they wanted and overcome their confusion. Oliver guided them through the process, by taking the time to listen to their concerns and what they were hoping to achieve. With this information, he knew what was better for them, so they no longer were flipping back and forth on whether or not they should buy something to live in or as an investment. 


He took the time to educate them on their options so they could make an informed decision. This is a fundamental step in the buyers’ advocate role. Oliver explained it wouldn’t make sense for them to spend upwards of $1.5 million on a property to live in compared to building an investment portfolio and then eventually living in their dream home wherever they chose. This is something the couple hadn’t really considered, and suddenly what they needed to do all made sense.


How Did Living Property Help Eleni Meet Their Goals?

It began with Oliver’s focus on helping the couple decide what they wanted to do. Once that decision was made, Oliver focused on finding the ideal property to start building their real estate portfolio. Living Property took over all the work and managed everything for them, so they barely had to lift a finger.


Since the couple didn’t plan to live in the home, it opened the market-wide open to all of Australia, allowing the Living Property team to perform their magic and research the ideal locations before starting the property search. The couple already struggled with the challenges of finding and buying a property, and Oliver’s full-service approach spared them any further stress. It also eliminated the challenges of trying to enter a highly competitive market with Oliver as their buyer advocate.



Throughout the entire process, Oliver and his team remained in communication with the couple, so they always knew what was happening. Every question received an answer within minutes, and what had proven to be a stressful experience became streamlined and simple.


Speak To A Buyers Advocate, Not A Salesperson

Our free consultations are designed for you to ask us anything you like and to start identifying the best property to purchase based on your circumstances.

Start with A Free Consultation
Share by: